Branding & Alignment Notice
SunLynk Solar Energy Private Limited is fully committed to protecting the privacy and security of information supplied by our clients and website visitors. This Privacy Policy is updated to comply with current data protection rules and intermediary guidelines.
1. Introduction & Scope
**SunLynk Solar Energy Private Limited** (“SunLynk Solar”/“We”/ “Us”) is committed to upholding the privacy and security of the information supplied by every person (“User”/“You”) accessing and using any version of the **https://www.sunlynksolar.com/** (“Website”).
This Privacy Policy explains the manner in which We collect, store, and use User information. By accessing or using the Website, You signify that You have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy does not apply to information collected from residents of countries other than India.
Your access and use of the Website following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, We encourage You to review this Privacy Policy each time You access and use the Website. Your use of the Website and any disputes arising therefrom is subject to this Privacy Policy and our associated Terms of Use.
We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Website and We shall not be bound to inform you of any modifications hereof.
On occasion, SunLynk Solar may offer special programs, activities, events, or promotions (“Programs”) that have unique or additional specific terms, privacy notices, and/or consent forms that explain how any information You provide will be processed in connection with the Programs. You should review the applicable terms before interacting or participating in the Programs.
2. Personal Information & SPDI Collected
We shall collect personal information of the User, by which he/ she/ it, as a person can be identified, including without limitation, name, gender, age, date of birth, height, weight, mobile number, address, email address, any identity proof number, phone number, health and fitness parameters, monthly electricity bills, and geographical coordinates.
We collect this information to customize rooftop solar engineering designs, calculate utility cost savings, assist in subsidy verification with grid utilities (Discoms), and communicate promotional offers. The data is collected directly from you when you complete submission forms (such as contact forms, popup forms, or savings calculators) or during site engineering surveys.
3. User Rights: Data Review, Modification & Consent Withdrawal
In accordance with Rule 5(7) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Rules”), you have the following rights regarding the personal information and Sensitive Personal Data or Information (SPDI) you share with us:
Right to Review and Modify: You have the right to request a review of the personal information or SPDI provided by you to ensure that any inaccurate or deficient information is corrected or amended.
Right to Opt-Out & Withdraw Consent: You have the option to withdraw your consent for data collection or processing at any time. If you decide to opt-out, please note that SunLynk Solar may be unable to continue offering its customized engineering services, technical consultations, or project layout services to you.
To request review, modification, or withdrawal of consent, please send a written request to our support desk email at info@sunlynksolar.com. We will process your request in accordance with the regulatory timelines.
4. Reasonable Security Practices & Procedures
We prioritize keeping your personal information and SPDI secure. SunLynk Solar implements reasonable physical, electronic, managerial, and operational security measures to prevent unauthorized access, theft, loss, alteration, or disclosure of data.
We conform to international standards such as **IS/ISO/IEC 27001** on “Information Technology – Security Techniques – Information Security Management System – Requirements” to protect data integrity and secure our lead databases, calculators, and customer documents. Access control protocols, encryption standards, and secure backup procedures are continuously audited to ensure compliance with these international standards.
5. Designation of Grievance Officer
In accordance with Rule 5(9) of the Data Protection Rules, 2011, and Rules 3(1)(c) & 3(1)(f) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Rules”), SunLynk Solar has designated a Grievance Officer to address any questions, discrepancies, or grievances regarding the processing of your personal information.
You may contact our Grievance Officer with details of your query or grievance, and we will address your concerns within the statutory period of 15 (fifteen) business days.